{"id":1868,"date":"2025-04-05T22:28:38","date_gmt":"2025-04-05T22:28:38","guid":{"rendered":"https:\/\/homlyx.ae\/?page_id=1868"},"modified":"2025-05-27T17:41:27","modified_gmt":"2025-05-27T17:41:27","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/ecom.metricspi.space\/en\/info\/refund-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"<style>\n  h2 {\n            color: #2a2a2a;\n        }\n        ul {\n            padding-right: 20px;\n        }\n        li {\n            margin-bottom: 10px;\n        }\n        .section {\nfont-size:16px;\n            margin-bottom: 60px;\n            background-color: #fff;\n            padding: 30px;\n            border-radius: 8px;\n            box-shadow: 0 0 10px rgba(0,0,0,0.05);\n        }\n.ensection{\ntext-align:left;\nfont-size:16px;\n}\n<\/style>\n<div class=\"section\" lang=\"ar\" dir=\"rtl\">\n<h2>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/h2>\n<p>\u062d\u0631\u0635\u064b\u0627 \u0645\u0646\u0627 \u0641\u064a <strong>Homlyx<\/strong> \u0639\u0644\u0649 \u0631\u0636\u0627\u0643\u0645\u060c \u0646\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0645\u0631\u064a\u062d\u0629 \u0648\u0645\u0631\u0646\u0629. \u0646\u0636\u0639 \u0628\u064a\u0646 \u0623\u064a\u062f\u064a\u0643\u0645 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0648\u062d\u0641\u0638 \u062d\u0642\u0648\u0642 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0637\u0631\u0627\u0641:<\/p>\n<ul>\n<li>\u064a\u062a\u0645 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u0648\u062c\u0648\u062f \u0639\u064a\u0628 \u0641\u064a \u0627\u0644\u062a\u0635\u0646\u064a\u0639 \u0623\u0648 \u062e\u0637\u0623 \u0645\u0646 \u0637\u0631\u0641 Homlyx\u060c \u0648\u064a\u062a\u0645 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0628\u0646\u0643\u064a.<\/li>\n<li>\u0644\u0627 \u064a\u062a\u0645 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0641\u0631\u0642 \u0627\u0644\u0633\u0639\u0631 \u0639\u0646\u062f \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0628\u0645\u0646\u062a\u062c \u0623\u0642\u0644 \u0642\u064a\u0645\u0629.<\/li>\n<li>\u0644\u0627 \u064a\u064f\u0633\u0645\u062d \u0628\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0639\u0637\u0648\u0631\u060c \u0627\u0644\u0625\u0643\u0633\u0633\u0648\u0627\u0631\u0627\u062a\u060c \u0645\u0633\u062a\u062d\u0636\u0631\u0627\u062a \u0627\u0644\u062a\u062c\u0645\u064a\u0644\u060c \u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0639\u0646\u0627\u064a\u0629 \u0628\u0627\u0644\u0628\u0634\u0631\u0629\u060c \u0627\u0644\u0632\u064a\u0648\u062a \u0623\u0648 \u0627\u0644\u0635\u0627\u0628\u0648\u0646.<\/li>\n<li>\u064a\u064f\u0633\u0645\u062d \u0628\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0641\u0642\u0637 \u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0628\u062d\u0627\u0644\u062a\u0647 \u0627\u0644\u0623\u0635\u0644\u064a\u0629\u060c \u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645\u060c \u0645\u0639 \u0648\u062c\u0648\u062f \u0627\u0644\u0628\u0637\u0627\u0642\u0629 \u0627\u0644\u0633\u0639\u0631\u064a\u0629 \u0648\u0627\u0644\u062a\u063a\u0644\u064a\u0641 \u0627\u0644\u0623\u0635\u0644\u064a\u060c \u0648\u0625\u0628\u0631\u0627\u0632 \u0627\u0644\u0641\u0627\u062a\u0648\u0631\u0629.<\/li>\n<li>\u064a\u064f\u0633\u0645\u062d \u0628\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062e\u0644\u0627\u0644 <strong>7 \u0623\u064a\u0627\u0645<\/strong> \u0641\u0642\u0637 \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0637\u0644\u0628.<\/li>\n<li>\u0644\u0627 \u064a\u064f\u0633\u0645\u062d \u0628\u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0623\u0648 \u0627\u0644\u0645\u0635\u0645\u0645\u0629 \u062d\u0633\u0628 \u0627\u0644\u0637\u0644\u0628.<\/li>\n<li>\u064a\u0633\u0645\u062d \u0628\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0644\u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u0641\u0642\u0637 \u0644\u0643\u0644 \u0637\u0644\u0628.<\/li>\n<li>\u064a\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0641\u064a \u062d\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0645\u0627 \u0644\u0645 \u064a\u0643\u0646 \u0627\u0644\u062e\u0637\u0623 \u0645\u0646 \u0637\u0631\u0641 Homlyx.<\/li>\n<li>\u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a: <a href=\"mailto:info@homlyx.ae\">info@homlyx.ae<\/a> \u0645\u0639 \u0630\u0643\u0631 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0648\u0625\u0631\u0641\u0627\u0642 \u0635\u0648\u0631\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0625\u0646 \u0623\u0645\u0643\u0646.<\/li>\n<li>\u0644\u0627 \u064a\u062a\u0645 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u0634\u0631\u0627\u0624\u0647\u0627 \u0636\u0645\u0646 \u0639\u0631\u0648\u0636 \u0623\u0648 \u062e\u0635\u0648\u0645\u0627\u062a\u060c \u0625\u0644\u0627 \u0641\u064a \u062d\u0627\u0644\u0629 \u0648\u062c\u0648\u062f \u062e\u0644\u0644 \u0623\u0648 \u062e\u0637\u0623 \u0645\u0646 Homlyx.<\/li>\n<li>\u0641\u064a \u062d\u0627\u0644 \u0627\u0633\u062a\u0644\u0627\u0645 \u0645\u0646\u062a\u062c \u063a\u064a\u0631 \u0645\u0637\u0627\u0628\u0642 \u0644\u0644\u0637\u0644\u0628\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u062e\u0644\u0627\u0644 48 \u0633\u0627\u0639\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645\u060c \u0648\u0633\u0646\u062a\u0643\u0641\u0644 \u0628\u0627\u0644\u0625\u062c\u0631\u0627\u0621 \u062f\u0648\u0646 \u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629.<\/li>\n<li>\u062a\u062a\u0645 \u0645\u0639\u0627\u0644\u062c\u0629 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u062e\u0644\u0627\u0644 <strong>3-5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/strong> \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062d\u0627\u0644\u062a\u0647.<\/li>\n<li>\u062a\u062d\u062a\u0641\u0638 Homlyx \u0628\u062d\u0642 \u062a\u0639\u062f\u064a\u0644 \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0641\u064a \u0623\u064a \u0648\u0642\u062a\u060c \u0648\u0633\u064a\u062a\u0645 \u0646\u0634\u0631 \u0623\u064a \u062a\u062d\u062f\u064a\u062b \u0639\u0644\u0649 \u0645\u0648\u0642\u0639\u0646\u0627 \u0627\u0644\u0631\u0633\u0645\u064a.<\/li>\n<\/ul><\/div>\n<div class=\"section ensection\" lang=\"en\" dir=\"ltr\" >\n<h2>Exchange and Return Policy<\/h2>\n<p>At <strong>Homlyx<\/strong>, we strive to offer a smooth and transparent shopping experience. The following policy outlines your rights and our process to ensure fairness and clarity:<\/p>\n<ul>\n<li>Refunds are only allowed in case of a manufacturing defect or an error by Homlyx, and the amount will be returned via bank transfer.<\/li>\n<li>No refund will apply for the amount of exchange item that is less than the actual amount purchased.<\/li>\n<li>No exchange for perfumes, accessories, cosmetics, skincare products, oils, or soaps.<\/li>\n<li>Exchange is allowed if the item is unused, in its original condition, with the price tag, original packaging, and receipt.<\/li>\n<li>Exchange is allowed within <strong>7 days<\/strong> only from the date of delivery.<\/li>\n<li>No cancellation for customised or made-to-order items.<\/li>\n<li>One-time exchange is allowed per order.<\/li>\n<li>The customer is responsible for shipping costs unless the error is from Homlyx.<\/li>\n<li>Exchange or return requests must be submitted via email to <a href=\"mailto:info@homlyx.ae\">info@homlyx.ae<\/a>, including the order number and product photo (if applicable).<\/li>\n<li>Items purchased on sale or during promotional offers are not eligible for exchange or return unless there is a defect or error from Homlyx.<\/li>\n<li>If the wrong item is delivered, please contact us within 48 hours of receiving the order and we will resolve the issue at no extra cost.<\/li>\n<li>Requests are processed within <strong>3\u20135 business days<\/strong> after receiving and verifying the item.<\/li>\n<li>Homlyx reserves the right to update this policy at any time. Any changes will be published on our official website.<\/li>\n<\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u062d\u0631\u0635\u064b\u0627 \u0645\u0646\u0627 \u0641\u064a Homlyx \u0639\u0644\u0649 \u0631\u0636\u0627\u0643\u0645\u060c \u0646\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0645\u0631\u064a\u062d\u0629 \u0648\u0645\u0631\u0646\u0629. \u0646\u0636\u0639 \u0628\u064a\u0646 \u0623\u064a\u062f\u064a\u0643\u0645 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0648\u062d\u0641\u0638 \u062d\u0642\u0648\u0642 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0637\u0631\u0627\u0641: \u064a\u062a\u0645 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u0648\u062c\u0648\u062f \u0639\u064a\u0628 \u0641\u064a \u0627\u0644\u062a\u0635\u0646\u064a\u0639 \u0623\u0648 \u062e\u0637\u0623 \u0645\u0646 \u0637\u0631\u0641 Homlyx\u060c \u0648\u064a\u062a\u0645 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0628\u0646\u0643\u064a. \u0644\u0627 \u064a\u062a\u0645 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0641\u0631\u0642 \u0627\u0644\u0633\u0639\u0631 [&hellip;]<\/p>","protected":false},"author":27,"featured_media":1848,"parent":1842,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1868","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/pages\/1868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/comments?post=1868"}],"version-history":[{"count":11,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/pages\/1868\/revisions"}],"predecessor-version":[{"id":3532,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/pages\/1868\/revisions\/3532"}],"up":[{"embeddable":true,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/pages\/1842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/media\/1848"}],"wp:attachment":[{"href":"https:\/\/ecom.metricspi.space\/en\/wp-json\/wp\/v2\/media?parent=1868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}